Cloud Sync User Manual

Cloud Synchronization User Manual

IMPORTANT! Please take a backup of your data before activating Cloud Sync and store it securely.

MoBill Cloud Synchronization (Cloud Sync) syncs your data across your devices and enables sharing with other users upon granting them access. The up-to-date data is securely stored on our cloud server, and you can access your data via the web app at https://app.mobillbudget.co.uk from any computer. The Cloud Sync feature requires a Premium Subscription.

Please note that activating the Premium Subscription does not automatically enable the Cloud Sync. You will need to sign in (or signing up if it is the first time) via the Cloud Sign-in screen.

Data synchronization is handled automatically but you can also manually initiate it through the Sync Now menu option in MoBill.

1. CREATING CLOUD ACCOUNT AND UPLOADING INITIAL DATA

To activate Cloud Sync first time, you'll need to create your Cloud account and set your Cloud password.

IMPORTANT! If you have multiple devices, ensure you create your cloud account from the device with the most up-to-date data, as this data will be initially uploaded to the cloud server!!! Once your cloud account is created, you can simply sign in from your other devices to link them to your cloud account and activate the Cloud Sync.

Follow these steps to create your cloud account and upload your data:

1. Go to menu⇒Cloud Sign-in screen and tap Sign Up. Your active order number and email address will be displayed, which will be your cloud account user name
2. Enter a new password that meets the following criteria: at least 6 characters long, containing at least one lower letter, one capital letter and a number
3. Verify your password by entering it again and tap the Sign Up button. Once successfully registered, all of your data will be automatically uploaded to the Cloud server. Depending on your data, this initial data upload might take some time. Upon the completion, you will receive a confirmation, and the screen will display a message about the successful sign in. Congratulations, your cloud account is created and your data uploaded to the cloud server. Please check your cloud data through the web app at https://app.mobillbudget.co.uk by signing in with your email address and your Cloud password.

2. LINKING NEW DEVICE

To link another device to your Cloud account and enable Cloud Sync, simply sign in your cloud account from the device. Please first make sure you have an active Premium Subscription on the device as it is a Cloud Sync requirement.

IMPORTANT! Linking a device to an existing Cloud Sync account WIPES all data on that device first. MoBill takes an automatic backup on Android version and forces to take a backup on iOS version before sign-in. However, we strongly recommend taking a backup manually and keep a copy.

To link another device:

1. Go to menu⇒Cloud Sign-in screen. Your active subscription order number and email address will be displayed. Please make sure the email address matches your Cloud account.
2. Enter your cloud password and tap Sign In button. Your Premium Subscription, email address and password will be validate by the server.
3. Following the successful validation, Cloud Sync will be enabled and your Cloud data will be downloaded to your device.

3. SHARING WITH ANOTHER USER

Cloud Sync allows you to share and synchronize your data with other users who have an active Premium Subscription. This allows both you and the shared user to access a shared budget, with data syncing automatically.

IMPORTANT! When you add another account into the share, they will lose any data they entered under their account.

To share your data:

1. If the user you want to share your data with does not have a Cloud account they have to create one first following instructions in this manual. If a share account just created their account or is already signed in their Cloud account, they need to sign out their Cloud account through menu⇒Cloud Sign-out screen.
2. Go to https://app.mobillbudget.co.uk and login your account
3. Go to the Settings page
4. Click the Add Share button and enter the email address of the share account. The email address will be validated and following the successful validation, it will be listed in your Cloud Sync Shared Users list. The share account can then sign in through Cloud Sign-in screen in MoBill and start accessing the data.

4. SYNCING YOUR DATA

Data changes are sent to and received from the cloud account automatically. However you can also initiate manual syncing through the Sync Now menu option, which is only visible when synchronization is required.

IMPORTANT! Cloud Sync requires an active internet connection to function. If you update any data while there is no internet connection, the automatic sync will not start or schedule. Thus you will need to start the synchronization manually by choosing menu⇒Sync Now option once you are back online.

Cloud Sync data transfer follows a 30-second window schedule. A 30-second sync window starts when you make the first change to your data and all data changes within the 30-second window will be included in the auto sync.

IMPORTANT! Cloud Sync uses first-update-wins conflict resolution. It is only applied if the same transaction is updated on multiple devices at the same time (within the same 30-second window frame). When it happens, the changes from the first device to sync with the server will be prioritized and will overwrite all others. For example, you mark a bill as paid on your phone and within a 30 seconds you update its amount on your tablet. As your phone will trigger the sync first, the bill will be marked as paid however the updated amount on the tablet will be lost as the changes from the phone is prioritized.

5. FORGOT PASSWORD

If you forget the password for your Cloud account, you will need to reset it through the Forgot Your Password link on the web app login page at https://app.mobillbudget.co.uk. For security reasons, passwords are encrypted using one-way hash function, meaning we cannot see or recover the passwords.

When you follow password reset link and complete the form, you will receive an email containing a single-use password reset link. This link is valid for a limited period of time. You can then reset your password by following the link in the email.

6. DELETING YOUR CLOUD ACCOUNT

You have the option to delete your Cloud account at any time, which will also remove all associated data fromt the cloud server. Follow these stept to delete your account and the data:

1. Login to the web app at https://app.mobillbudget.co.uk
2. Go to the Settings page
3. Confirm your intention by checking the the confirmation flag, then click the Delete My Account button at the bottom of the page.